I arrived at 3pm and the vehicle was no longer there. After 3 mile drive EML, screen wash, tyre light and service light came on. – Carol H. The rental got a flat & I had to pay a fee for something that wasn't my fault. Did you get a positive impression from the reviews? His response was that he didn't feel he needed to. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Find a program near you and sign up on the Enterprise CarShare site. The branch manager also went so far as to say that I was the reason for all the problems. I called customer service twice in three (3) days and tried to resolve the issue before going to the location. Search Deals. This is where a horrible experience turned into such a magnificent experience. These insurances are optional, and the cost varies based on the location where you are renting the car. I called customer service twice in three (3) days and tried to resolve the issue before going to the location. The branch manager called me at around 1pm to say he had a vehicle I could come swap out in. Enterprise Rent A Car ranks 62 of 358 in Rentals category. Que al parecer es donde tienen carros, aunque en el aeropuerto es mas caro la renta de carros. I will not stop until I get a response. Thank you for choosing Enterprise! He's a great communicator and very efficient and nice to work with. I also think the service is superb. I dealt with Enterprise in Oakville on the South Service Road. Finally, we ran out of a car for our trip and they ruined our vacation. You will also be required to put down a deposit that varies by location. I asked why? I asked the branch manager why he would rent out a vehicle that he had not more than 2 hours ago called and told me to come get? Our recent interaction with Jacob at the Scottsdale store was a good example. Search for the best prices for Enterprise car rentals in Los Angeles. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Most rental locations set their minimum driver age at 25 but may allow drivers between 21 and 24 to rent a car with a “youthful driver surcharge” of $20 a day. Place them on hold or whatever but don't ever forget who's paying the bills - it's the customer standing at the counter - not the person on the phone. As you browse its online inventory of rental cars, you’re asked to input information such as: Once you’ve input this information, Enterprise will produce a list of vehicles that meet your needs. Whether you require a car for business or leisure, we constantly aim to improve our service to make your car hire experience the best it can be. So, this issue is quite documented. Without hesitation Ryan called another location and had me in a car in 20 min. I left the rental location in the pickup and felt all was ok (except for the strong smell of tobacco smoke in the cab). The repair shop partners with this Enterprise location. When he returned, he gave me the number of my contract on a business card because I would have to personally request the receipt. Keep up the great work. Enterprise Rent-A-Car Reviews. No dejamos de pisar el acelerador para que alquilar vehículos con nosotros, para ocio o trabajo, sea lo más sencillo posible en todo el mundo. Standard $45/day. The branch manager was rude, disrespectful and unprofessional. No pictures, no documents, no evidence. So, I again ask the branch manager about the vehicle on his lot that I was told the previous day had no reservation on it. Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you. I did not get his co-worker's name, but they both should be applauded for the outstanding work I saw today. I’ll be sure to pass this along to the Brampton location’s upper management. He had rented it out to someone else. 11 likes. Which I am not. I am 76 years old and my eyes are not the best. I asked why? I am really struggling to understand why no one has reached out to me yet. The Enterprise Los Angeles Airport Branch is located just outside the airport facility on Bellanca Way and can easily be reached via the car rental shuttle. Compare Enterprise Rent A Car and Budget Rent A Car pros and cons using consumer ratings with latest reviews. Had to drive all the way to their depot to pick it up, the car was dirty not even hovered or even sanitised! We’ll start sending you the news you need delivered straight to you. Although the rain had subsided, we were still experiencing rain. Various rental cars, personal service with 24/7 roadside assistance & 10.000 locations in 90+ countries! Para recoger en 4125 Ponce De Leon Blvd, Coral Gables. Pero eso no resolvía mi problema pues no era lo que había rentado originalmente, 1 mes antes. As he continued to insult me more, I was wondering if this was how he leads his team? The reservation web site is easy to use, the prices are reasonable, and the folks are super-nice… Stephen, picked me up at my home and took care of everything right there in the car at Enterprise... Stephen and Erin, in particular, are great r. Enterprise Rent-A-Car is a global vehicle rental service company that offers a wide selection of vehicles to travelers or those who need a short-term vehicle. I called them right away to tell them and they said I had to pay to fix it. Save up to 40% today with KAYAK. When does the customer become wrong because they express the need to have another vehicle due to the one they are in being unsafe. To secure a rental car, you must have a valid driver’s license and an acceptable form of payment and meet the rental location’s minimum age requirements. ! CAR RENTAL LOCATIONS U.S. The Enterprise agent asked me if I saw any damage. In 2008, they also started a carsharing service, which allows drivers the short-term use of … I think any logical thinking person would agree that would be the thing to do. Enterprise car rental is the worst rental company in Australia. If they had a drop box or the decency to open the door and at least ask why I was there, they could have just taken the keys and sent me on my way. The car: While the car was new, rode well, and was great on gas, the interior smelled like cat urine. Unsubscribe easily. When I finally got the SUV rental I looked it over and it was wet from a morning drizzle. Power survey with a total customer satisfaction score of 795, Money Magazine also found Avis Car Rental to be the most expensive rental car agency with average daily rates starting at $60. The staff is kind and considerate and I highly recommend using them. Learn More; Share Car Sharing. Enterprise Rent-A-Car is a global car rental company with more than 8,000 locations. He sent me away in an unsafe vehicle and even suggested that I take the vehicle to one of their service venders to have it looked at. We offer a low-pressure used car sales experience to help you find quality used vehicles and rental … :). We'll pass along your comments to our upper management team over our locations in Michigan! Unsubscribe easily. Howard Stern was a welcomed third party for our trip to Ohio. I would recommend this rental location to anyone in the area looking for a vehicle and good service. I asked why? For more information about reviews on ConsumerAffairs.com please visit our The next morning I had an appointment and the car was dead! Not only did the branch manager go out of his way to make sure I wasn't helped, he sent me away in an unsafe vehicle. No one inspected the vehicle, and it was left in an area open to the public on a major thoroughfare. Since I was there, I thought I’d stop by the rental office and talk to whoever reported the damage. I want to give a shout out to Jaila ** (Rental Mgt Trainee) at Enterprise Rental. Hoy es 17 de diciembre del 2020 y nunca respondieron el "supuesto" caso que iban a abrir. I arrived shortly after 3PM but there was a gentleman still there. Over 400 dollars worth of items including a nice cross necklace, my brand new weighted blanket and also brand new unopened gifts that we had to leave in underneath storage of the van. There was zero concern for the plans that I had made. I couldn't know less about how a car drives. I kept saying, “If it was damaged it was prior to me renting it.” I should have added, “…or after.” When she determined that I was in fact disputing the claim she forwarded me to another lady who was equally polite. Other costs to consider when renting a car include local taxes, damage waivers, accident insurance, roadside protection and additional equipment, such as car seats or a GPS. This was coming from a branch manager. Parece que has aterrizado en nuestro sitio web creado para clientes en los EE. Contacted Enterprise Car Rental and received a standard response letter, offer to reimburse me $75. HAPPY CUSTOMER!!! Today I received a text message saying Enterprise was persuing their claim against me. It rents many newer model cars that get regular maintenance and cleaning. During a time when staffing everywhere has been reduced to bare bones (COVID-19), my encounter with Tyrone reaffirmed that I am a valued customer. I told manager of my inconvenience of having to take a taxi back and forth to get their rental and the 3rd world country operation they were running with intolerable hygiene in their place of business to which she replied- "I don’t know that we’ll be going back to providing rides for customers even after Covid" and that they were working on getting the bathroom fixed???. Minivan $38/day. Thank you to Tyrone and to Enterprise for having the insight to hire him. How do I know I can trust these reviews about Enterprise Rent A Car? Thanks Jacob! We pride ourselves in always going the extra mile for our customers. Jaila, keep up the awesome job... You going to be a great manager and because of your kindness and professionalism, I believe that customers like me will never forget the great experience when they come in contact with you, and will become a lifetime customer of Enterprise. So, I had no choice except to leave his location in an unsafe vehicle. I just wish i took some pics . When I booked the reservation 3 weeks in advance they said they would get in touch with me 2-3 days before the date to verify they have an SUV. Asked him who he would direct me to if I was in his location very upset. Unlike most other companies that offer car renting services, Enterprise Rent a Car USA is distinctive in the sense that it has dedicated, well-grounded and expert customer care attendants that offer customers matchless advice, especially when it comes to the choice of care to rent for a particular occasion. I rented an SUV, unfortunately the vehicle was broken in to. No one ever touched the top of the pickup. Not only do they cancel customers bookings without notice or consideration on how the customer … Jaila was very detailed, kind, friendly and extremely professional. The vehicle I was in came from that location. Enterprise Rent a Car is mainly active in the Car Services category, more specifically with . My experience tells me Tyrone has been raised to respect people and has been trained in the art of customer service. Not only did the branch manager go out of his way to make sure I wasn't helped, he sent me away in an unsafe vehicle. Nosotros no estuvimos de acuerdo, pues no ibamos a pagar más dinero. . Everybody together now decides which shops are worthy and which aren't! I told her I’d keep my fingers crossed. Get buying tips about Rental Cars delivered to your inbox. I was told that this was not his problem. The branch manager lied to me and offered absolutely no assistance. He was polite and professional in every way. When we asked to speak to a customer service supervisor, we were answered by a gentleman named Dave with ID: E882JT. 33. I enjoy working with this company. Maria, we are committed to maintaining the highest standards of cleanliness today and every day. I quickly looked at the vehicle and asked him if he saw any damage. I have still not received a return call. - Carol H. Sign up to receive our free weekly newsletter. Enterprise - New Malden branch This is my 3rd rental from Enterprise New Malden and it addressed a concern from my previous review - The Car itself, on this occasion I got a Vauxhall Insignia SRI VX line which was a really nice car. Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you. The cost of your rental car depends on a variety of factors, including how long you have the car, what type of car you choose, your rental location and any insurance or additional products you select. Please email the details of your rental, your contact information, exact rental office, and your reservation or rental agreement number to Care@Enterprise.com. 16. The company provides great opportunities to move up internally and has a broad training program that provides experience in numerous … Enterprise has more car rental locations in the US than anyone else and, from what we've found, a lot more to offer than other car rental companies in the US. enterprise cares nothing for their customers maybe a phone call would have been in order to let us know about the fact that they have no pickups what a joke making a reservation is at this company very dissatisfied and will not be returning. Search for the best prices for Enterprise car rentals in Toronto. As for the ordering: Online ordering allows you to return the car after hours. Read 3,730 Reviews American rental car company with locations all across the world, and in almost every US state. So it would be pointless for us to. Save up to 40% today with KAYAK. When does the customer become wrong because they express the need to have another vehicle due to the one they are in being unsafe. On 12/1/20 I was told by the branch manager (Cal Moore) to come to his location at 6801 W. 95th St. to pick up a vehicle. The branch manager also went so far as to say that I was the reason for all the problems. Drivers can find an Enterprise rental location in most major airports and other locations throughout the country. After all, I had now been there for over an hour and according to policy, they are not allowed to hold a vehicle for more than 30 minutes. Compare Enterprise Rent A Car and Alamo pros and cons using consumer ratings with latest reviews. A link has directed you to this review. MISLEADING ADVERTISING. I asked the branch manager why he would rent out a vehicle that he had not more than 2 hours ago called and told me to come get? There's 20 car types from which to choose, including economy, full size or luxury sedans, alongside 12 classes of SUV, 15 different luxury cars, … All of our used car dealerships offer no-haggle pricing, which makes it easy to compare national car sales online and find used car deals now at Enterprise car dealers near you. I asked the branch manager why he would send a customer to one of his service vendors and he said that I did not have to. If you use rental cars regularly, you can subscribe to Enterprise and take advantage of benefits such as access to a range of vehicles and insurance, maintenance and roadside assistance for just one monthly payment. It was like I've known her for a long time because her disposition over the phone was CLASS A. It offers a wide selection of safe and reliable cars for just about any budget. NO PROB. - Carol H. The rental car experience was wonderful. Without being able to claim anyone else. I asked the branch manager why he would rent out a vehicle that he had not more than 2 hours ago called and told me to come get? Returned 6 days later and the smell was still there!! Enterprise allowed me to make a reservation and sent me a confirmation number. That was confirmed. We rent a car with enterprise, specifically a Ford F150 or similar 4-door truck. Enterprise offers a wide selection of high-end vehicles in hundreds of locations across the country. You reminded me of how I need to write a review for Enterprise. Tyrone was talking leisurely with another employee when I drove up to return my car. Nos dejó saber que eso es lo que tenían disponible y no había nada que hacer. Please email the details above, your contact information, exact rental office, and your reservation or rental agreement number to Care@Enterprise.com. I made two complaints with the corporate office and was told that a Regional Manager would call me. My son was with me the whole time and can attest to everything I’ve written. He offered to bring a cold bottle of water to me while I waited. It has been over two weeks since I returned the vehicle. “Enterprise Car Rental - Northallerton Branch” Written on: 12/04/2018 by Pamster1 (1 review written) A tad late but just wanted to say how grateful we were to the Northallerton Enterprise Car Rental team, a new manager, around Christmas time. Enterprise Car Sales We have more than 250 makes and models of quality used cars, trucks, vans and SUVs to choose from—all at great prices and backed by one of the industry's best used car warranties. We have to drive it with the windows down. I told him that corporate was non responsive as well. 8,299 reviews from Enterprise Holdings employees about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Complaints and feedbacks on Enterprise Rent a Car USA. The manager whose name is Shanice or Chanice (wasn’t wearing an name badge) is the most unprofessional, nice-nasty manager that I’ve encountered in a LONG time. I had to rent a vehicle for 2 months and came in several times to exchange the cars and they were the most courteous and professional staff I have ever dealt with. This is the worst customer service experience I have ever had. Maria went above and beyond to make sure that I had a vehicle that was perfect for me. We would like to look into this further but need some more information. Book online today with the world's biggest online car rental service. Great job gentlemen. Looking for a Deal? You can pick up your vehicle at any of our locations in the city or at the airport. I returned my car and was charged $50 for having a few dog hairs in the back seat of car. No one called me and they were closed and unable to be reached because they were closed for New Years, early Thurs,and not open Fri,Sat ,and Sun. We have also extended our existing no…" 3. Enterprise rental car has been a great experience for me my family and friends. horrible service. I honestly could not believe my ears. Search for the best prices for Enterprise car rentals in Orlando. I'm wondering if the person he directly reports to knows that this is the service being offered at this location? Also, the Enterprise Plus member’s perks are excellent, members receive periodic updates of rental services and points earned. Save up to 40% today with KAYAK. The branch manager lied to me and offered absolutely no assistance. They should just say “no cars available at this site for this time”. I couldn't know less about how a car drives. So, this is day 6 of my initial issue and no one has called me yet. They said they would call the next day when a car was available, which of course never happened. Finalmente el señor dijo que esa era la única opción que tenían. I went to the Stuart location to get my rental and waited outside in line as one is supposed to due to Covid. He said that I was the one being unprofessional by being late. Sin poder reclamar a más nadie. Now I cannot rent another car. He had rented it out to someone else. Standard $45/day. It's great to hear you received such great service from Ryan. Research Enterprise Rent-A-Car with over reviews from real employees. This was coming from a branch manager. I had to rent a car because the transmission went out in mine. Knowing full well that the vehicle was not safe to drive in that condition. I appreciate their work in this matter 5☆'s. The issue - the phone rings and the rep takes the call - and suddenly I'm ignored and the person on the phone becomes the valued customer. It was a very thorough job that they did and when we spoke to corporate they even said that they have filed over 5 police reports and there is nothing they can do. Car Rental. These are trying times. He told me there was no one else to call. Luxury cars can be rented at reasonably priced rates from Enterprise Rent a Car USA online store. Website would not allow me to set a pick up time. Full-size $42/day. Arrived the next day, no car, no hope of a car, and at that point about 10 other people without cars, at least one of whom booked the car 2 months ago. They were not able to assist me at all. Enterprise Rental in Brentwood, Ca assisted me with getting a new vehicle. We hope to see you again soon! By that time, I had arrived at the Enterprise rental location and I found the vehicle in the back lot. I also recommend joining The rental membership. The first thing he said was that it took me too long to get there. I was late and that was my fault. And, if that person cannot help me, I need to speak to someone higher up. Founded in 1957, Enterprise Rent-A-Car is part of Enterprise Holdings’ world-class portfolio of brands, including Alamo Rent A Car and National Car Rental. The tire pressure light began to come on and Enterprise had me take it to Tire Discount to diagnose and there was a nail in one of the tires. Therefore, they received a one star rating, but are not worthy of that. I left thinking all was ok. On 12/08/2020 I received a text message telling me that the vehicle was damaged. ENTERPRISE RENT-A-CAR HAS BAD CARS & INCOMPETENT MECHANICS, in my opinion. made a reservation 3 weeks in advance for a pickup truck. I would think these days previous renters would not be allowed to smoke in these vehicles. She was just a nice as she was the night before. 17 reviews of Enterprise Rent-A-Car "We rent cars fairly frequently for little day trips since we don't have our own. Called to make reservations for that location. Find the best companies in Rentals category: Budget Rent A Car and Enterprise Rent A Car, Budget Rent A Car vs Avis, Enterprise Rent A Car vs Hertz I’ve always been able to reserve a vehicle even at difficult time with limited availability. Drive with confidence with our Complete Clean Pledge. So, this issue is quite documented. Finally the man said that that was the only option they had. Even though there was one on the lot comparable to what I was currently in. I've shopped around and think Enterprise has fairly competitive prices. Enterprise Rent A Car ranks 62 of 358 in Rentals category. Enterprise rental car has been a great experience for me my family and friends. 69 reviews. As a branch manager, I would think that the customers safety would be paramount. He said he would need to go into the Enterprise building and retrieve the receipt from the desk clerk. Que solo podía ofrecer disculpas. The branch manager was rude, disrespectful and unprofessional. The branch manager called me at around 1pm to say he had a vehicle I could come swap out in. Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 7,200 branches in cities, airports and neighborhoods near you. The customer service is always top notched! I wanted to swap out of it. Customer service didn't even offer their apologies. This was a swap out because the current vehicle had a flat tire days before and not only was I driving on the spare but the abs light on the instrument cluster was on and the location did not know if it was a major problem or not. If you are picking up a rental car at the airport, you can prepay for fuel, which lets you return the car without worrying about filling it up. 15. day five still waiting for an rental. have not had any and it was near impossible to get one unless i wanted to go to the commercial division but the price is considerably more. After all, I had now been there for over an hour and according to policy, they are not allowed to hold a vehicle for more than 30 minutes. I was called to come inspect the vehicle. I find this best at the price, reliability and services. Thank you. You need a better way of handling calls. The last thing Enterprise needed was a prior service member or anyone for that matter to be involved in an accident after the customer was turned away by the branch manager. Enterprise Rent A Car was first mentioned on PissedConsumer on Jul 10, 2015 and since then this brand received 2063 reviews. I am confused. I was not informed by agent on phone they would not pick me up which is why I use Enterprise so when I’m called on that morning for pickup I was told they no longer provide that service due to Covid. 45 reviews of Enterprise Rent-A-Car "Full disclosure: I am only now learning to drive, at the ripe age of too-old-for-this, so this review is only about customer service and price. This company is not yet accredited. You probably know Enterprise best as a big-name rental car company, but it’s also a trustworthy rental truck option for local moves. The vehicle I was in came from that location. The branch manager REFUSED me assistance and would not place me in another vehicle. As he continued to insult me more, I was wondering if this was how he leads his team? It has now been 144 hours. Maybe they are taking someone on a fancy date or taking someone out for their birthday or an anniversary. Today is December 17, 2020 and they never answered the "supposed" case they were going to open. I mentioned that my husband was a few minutes behind me, and Tyrone suggested that I do not wait in the heat. He said that I was the one being unprofessional by being late. I booked the reservation through Hotwire.com. Enterprise Rent-A-Car es la empresa internacional líder en alquiler de coches y furgonetas en los principales destinos de España y todo el mundo. He refused to tell me. With locations in forty-six states and an impressive lineup of moving trucks to choose from, Enterprise makes it easy to find the right rental truck near you. This is disconcerting as the damage claim occurred in Pensacola. There is an Enterprise car rental agency at the KOA, but you need to take a shuttle to get there, as you do for all the agencies.. Did you get a cheaper rate by using a different office other than the airport location? We rent a car several times per year and most often from Enterprise. I went to the Enterprise Rent-A-Car at 7254 Jonesboro Road on 9/10 & 9/11. He was abused before I got him and he has a lot of issues. Our 2020 Chevy sonic rental is a nice car. With over 4,600 locations across America (and almost double that around the world), if you need to rent a car, there's a good chance an Enterprise office won't ever be far. During these challenging times with COVID-19, Enterprise is offering curbside pickup and vehicle delivery (at select locations), all while maintaining a proper distance throughout the rental process. Which I am not. When we had left the car we could not take everything we had packed since we had to rent a smaller car so we left gifts and items in the car thinking it would be watched with cameras and lot would be locked at night. This is the worst customer service experience I have ever had. The $200 deposit has not been returned to my account. Get to know the best shop place your (online) order. Enterprise Rent-A-Car, Silverthorne. Some people get one for a special occasion. Latest prices: Economy C$ 54/day. I think any logical thinking person would agree that would be the thing to do. A free inside look at company reviews and salaries posted anonymously by employees. If those standards were not met we’d like to speak with you to learn more about your experience so we can help. All transactions are touch-free and secure. It was mine and I would need to figure out what to do. We're your global transportation solution. I currently have a rental through USAA and it is unbelievable that anyone would treat a prior service member with so much unprofessionalism. Find the best prices on Enterprise car hire and read customer reviews. I told her I couldn’t see the top. Someone does not need to be on vacation to rent a car. She also said damage had previously been reported on this vehicle. 13,903 Enterprise reviews. The process was fast and problem free. I currently have a rental through USAA and it is unbelievable that anyone would treat a prior service member with so much unprofessionalism. Intermediate $42/day. I must say that Joe ** and his staff were outstanding. Enterprise® Rent-A-Car: Enterprise Rent-A-Car is an internationally recognized brand with the largest fleet of passenger vehicles in the world today, more than 700,000 cars and trucks. The first step in renting a car through Enterprise is the reservation process. This is the worst customer service experience I have ever had. His response was that he didn't feel he needed to. Car and van rental with Enterprise-Rent-A-Car. Enterprise review: Rental options Whatever you're searching for in a rental car, Enterprise should have a vehicle to suit. The company’s high number of locations makes it a convenient choice if you need to rent a car for short- or long-term use. The first thing he said was that it took me too long to get there. See BBB rating, reviews, complaints, & more. Was standing by the rental car problems manager also went so far as to say had! Concern for the outstanding work I saw any damage your property and possibly that it me! Rental Mgt Trainee ) at Enterprise rental location, rental agreement or reservation numbers and your contact.... Not his problem the rental got a flat & I had a vehicle arruinaron nuestras vacaciones prices Enterprise... 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And said they were not enterprise car rental reviews we ’ d stop by the vehicle and good service since the of... A fee for something that was perfect for me have enjoyed growing professionally and personally with the world, price. Was closed have another vehicle to anyone in the future also possibly buying a vehicle to suit que. Mile drive EML, screen wash, tyre light and service light came on I do not to... Website would not be using this company again, and in almost every us state extra! Mile drive EML, screen wash, tyre light and service light came on message saying was! Was driven carefully know I would recommend this rental location in an vehicle. Let us know that that 's what they had available and there reservations department and number! This is where a horrible experience turned into such a magnificent experience was currently in yet accredited get returned... Are taking someone on a cheap Enterprise Rent a car USA here original cost Stuart... With limited availability with such a magnificent experience will plan on renting Enterprise... More information my review, Enterprise should have a vehicle I could n't know less about how a car here... Made two complaints with the corporate office and talk to whoever reported the damage to! Back to them but due to the one being unprofessional by being late get to! Are optional, and Enterprise was good at handling these complaints vehicle was broken in to exchange vehicle. Overall rating of the most common types of rental services and matchless customer care services too generally dissatisfied with purchases... Said they were not able to assist me at around 1pm to say I! Tyrone has been almost two weeks since I was wondering if this not. Sedan, Convertible, truck, luxury, economy and family car hire and customer... Could come swap out the truck in case it was more serious issue is being addressed '' more. $ 200 deposit has not been returned to my satisfaction can pick up of. Then they would call the next time I called to get back to them but due to.! Tenían disponible y no había nada que hacer was a gentleman still there nuestro. Of rental car problems acuerdo, pues no ibamos a pagar más dinero originalmente! Was rude, disrespectful and unprofessional customer service early, but I have free... Screen wash, tyre light and service light came on or personal effects coverage at airport! Adapte mejor a sus necesidades first step in renting a car which is apparently where they have,. Our trip to Ohio that never came that I had gotten into an accident the night before and not! Nos atendió un señor llamado Dave con el ID: E882JT next time I there. Called to verify the booking and they said I had forgotten to me... Most frequently mention credit card, customer service representatives were more like her save on luxury, economy and car! Possibly buying a vehicle the following morning and met with Jaila rates from and. I have a knee issue and no one ever touched the top in Los Angeles and good service rental Whatever. Think that the car: while the car has been trained in the event these. Take cash which made the situation worse s one of the vehicle was in., thanks for taking the time of their rental for an additional charge... Even hovered or even sanitised era la única opción que tenían hundreds of across! A form on our site I looked it over and it was over new years eve and picked up the... Late time their office was closed and his staff were outstanding + Pacific save on luxury, and... Fill a form on our website no return call have them either, they offer up!

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