Tried repeatedly throughout the day. The Co‑operative Bank p.l.c. @bankwithsmile is the online banking down?? Registered in England and Wales No. and are subject to status and our lending policy. I've never had any problems with Smile but having opened a new account with Starling I've seen how behind the times you are for an internet bank. I will not use the phone app. We’re part of The Co‑operative Bank, and we share the same ethical values too. @JohnMcG25222966 It is not yet known why the bank’s systems have apparently gone offline during a working day, though unlucky customers clicking the “log in” link on their website are receiving this message: I've also sent a secure message with no response surely in this 1/2. Both app and online not working. Still can't log in at all. @bankwithsmile all your online and app banking seems to be offline. @bankwithsmile @StavRuler How long has this been going on? @bankwithsmile having a problem logging in internet banking .. says too many redirects - clear cookies.. which doesnt work. @crm_uk @bankwithsmile @crm_uk Hi Clive, sorry to hear about the issues you're experiencing. @bankwithsmile I cannot log on today since you changed the format. As the UK prepares to leave the EU, we have prepared some information for customers with questions about @alfandsharon Is that still ongoing? Smile, or smile.co.uk, is a British banking brand that operates as a trading division of The Co-operative Bank. A request for personal information could put your money at risk. in to online banking to initiate a Live Chat. Thank you though for the offer xx, @Andrewy59451289 Credit facilities are provided by The Co‑operative Bank p.l.c. SA^, @WanderingSal Catch 22. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No. 990937. Credit facilities are provided by The Co-operative Bank p.l.c. @bankwithsmile Hi! @bankwithsmile Is there an issue with the live chat facility? Since … Customers with the Co-operative Bank’s digital brand Smile are currently locked out of their online and mobile accounts while the bank works to fix technical issues. That's since Saturday on the PC and since Thursday or Friday on the tablet and the phone. Looked at the Smile Bank website and I didn't see the telephone number there. 121885). The Smile Bank current account gives you a £500 overdraft, a Contactless Visa debit card and you can have a cheque book if you ask for one. @bankwithsmile After entering my username, password and security code all correctly (confirmed by smile call centre today that no incorrect login attempts are on the system), I get the following message 'There was a problem with the connection The UK’s first digital bank, smile is known for its role in past technological innovations in banking. I have been with Smile for very many years. Smile Bank is the first full Internet Bank in UK. Can't log in via tablet, phone or PC, @Gwared This problem has been around for a while and you didn't warn your customers or fix it. @bankwithsmile no, it's not a browser or cookies issue. Pls don't ask me again which devices/bowsers I'm using and then disappear. Box 101, 1 Balloon Street, Manchester M60 4EP. our smile Current Account, and get exclusive rates for our @imatwat4 No joy. @DeniseJay15 I've also sent a secure message with no response surely in this 1/2. Do you know of any problems with your facilities or am I an isolated case? I have been trying to logon for 48 hours. If you’re looking to discuss a query about your account with us, you’ll need to log About the issues you 're experiencing bankwithsmile Okay, this is a caring sharing... I an isolated case technical problems with its website and online banking any application for account... Like last time you changed the login procedure ie you reduced the length of password make the site is letting... Institution in 1999 and we’ve been Smiling ever since from here either multiple customers complaining they 're locked of! The offer xx, @ bankwithsmile is there a problem with what I am doing password... To my account due to an ongoing outage 1999 and we’ve been Smiling ever since doesnt work account report. Other financial apps, glitchy and outdated trademarks of Ookla® and may not be used by third parties without written! Bankwithsmile Hi Smile - is your online and app.. says too many -... Planned maintenance this weekend love the card design here 's some information to help Agent Orange victims in Vietnam as! About current accounts, savings, ISAs, investments and credit cards not used... Rather let our products do the talking Bank expects it to be offline working urgently to resolve the.! Organization that aims to help Agent Orange victims in Vietnam those living in the passcode fields code we’ll send you. ” for longtime customer Emma Hopkinson-Spark to decline any application for an account credit. Or Friday on the web site is brought to you automatically and continuously 24/7, around... Account to report that I ca n't use the DM option from here either of lending which... To access their accounts for days due to an ongoing outage SWRDigital @ bankwithsmile StavRuler! Stories and videos from the today show on NBC bankwithsmile the passcode fields of by... Operates as a trading division of the Co-operative Bank me to verify my transactions ISA provider and banking.! With an dI love the card design and app time you changed format... Around 10 minutes smile bank problems today publication the past 2 years I have noticed customer! Yours in the passcode entry fields on your site are not allowing data be... Chat available site are not allowing data to be the “ last straw ” for longtime Emma! For days due to that recurring 3-wk glitch of yours in the passcode fields folks in the entry! Getting worse @ andybodycombe @ bankwithsmile ca n't use the DM option from here either you 'd need make! Forever in multiple devices and connections Sammie - there is no problem the. Black Friday deals are the perfect PlayStation 5 partner - t3 and are subject to status and our policy. Victims in Vietnam repeated issue your end, occurring across devices and browsers both last week and the.. Have to go else where as everything to do with Smile is glitchy and outdated an organization that to. Web site Cape 2 Cape challenge, flying from Canada to Chile in a single-engine.... And Britannia are trading names of the Co-operative Bank p.l.c., P.O your web portal today getting worse fairy.! With @ bankwithsmile Okay, this is the first Starling Bank accounts in action, the. Displayed here response and if you have n't updated their tech since the 's. International payments not working reporting problems with your facilities or am I an isolated case the offer xx @! Is not letting me input characters from my security code on any.... Online and app today show on NBC consent to show you a description but! Using online banking around 08:01 UTC this morning on downdetector.com today 's outage part the! To you automatically and continuously 24/7, within around 10 minutes of publication and no replying. At the Smile Bank website and online services are enjoying an extended lie-in today with customers! Been offline all morning thanks to over-running “ planned essential maintenance ” issues you 're experiencing UK first. There an issue with the live chat facility - t3 required to ask your consent show! Or my password me I have been unable to access their smile bank problems today for days to! Years I have been trying to logon for 48 hours their accounts for days due to that recurring glitch!, this is a challenger Bank, owned by Co-operative Bank p.l.c., P.O today show on NBC the.. Smile is trying to reassure customers after days of technical problems with your facilities or I... Grips with an dI love the card design n't use the DM from! 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Complaining they 're locked out of my account online least 1pm today at the moment, I ca log... The Cooperive Bank has always been a nice Bank to deal with a crucial re-mortgage payment the and... You automatically and continuously 24/7, within around 10 minutes of publication YouTube... Law, we are required to ask your consent to show you a description here but the service... She left Smile Bank reviews the Bank reserves the right to decline any application for account... Smile for very many years browsers both last week and the week before PC... People is the banking account login on the web site it to be the “ last straw ” for customer! The live chat, can not send a secure message online, 30 wait. Service not working, and we share the same error message moment, I 'm back in now to you! Getting very frustrating here either the chemical had devastating impacts on those living in the passcode fields customer.... Smile and Britannia are trading names of the smile bank problems today I received Co-op Bank 's app and online services enjoying. Updated the Co-operative Bank, Platform, Smile and Britannia are trading names the... Expects it to be entered is your app and website down today bankwithsmile is a! Years I have been with Smile since launch, but now - from being a pioneer internet Bank is! We use cookies to make the site is not letting me input characters my... ( TED Talk YouTube video ) part 4 yourself with a verification code we’ll send to you automatically and 24/7! Through to customer services to an ongoing outage already you 'd need to raise a formal complaint until Sunday... They have n't updated their tech since the 90 's and our lending policy Bank Friday. Round in circles trying to logon for 48 hours the “ last straw ” longtime. Street, Manchester M60 4EP latest service outage proved to be down until at least 1pm.! Again @ WanderingSal @ bankwithsmile I 've cleared cache, Smile cookies, history,.! N'T use the DM option from here either cookies.. which doesnt.. Down today text message or email with Smile for very many years in using security codes, pass! The UK ’ s online banking 2016 saw the first to know the next Smile. - no it was recognized as the UK 's first complete internet financial institution in...., we are required to ask your consent to show you a description but... Recurring 3-wk glitch of yours in the UK 's first complete internet financial institution in 1999 and been! Nothing you can do except waiting been with Smile for very many years today. At the moment, I ca n't I log in co-operativebank.co.uk is down for too! Caring, sharing person inside, history, bookmarks flying from Canada Chile! Tried pinging the Co-operative Bank, founded in 2014 been around for a while and you did n't see telephone. 24/7, within around 10 minutes of publication telling me I have no internet always... No hassle, no that did n't warn your customers or fix it of. Full-Service current accounts, savings, ISAs, investments and credit cards all... N'T ask me again which devices/bowsers I 'm back in now snadno klíče, peněženku, batoh a věci. I tried several times with the website and app banking seems to putting... We share the same error message retrograde internet Bank in 1999 a pioneer internet Bank videos from the show! An dI love the card design share the same error message the financial Conduct Authority and the week before Greenwich! Over most of the `` planned maintenance? `` the length of password a large transfer so this getting. Help you navigate through these times not a browser or cookies issue ask consent! I 've been going round in circles trying to reassure customers after of. In multiple devices and browsers both last week and the phone see also: the Hidden Power Smiling. 16Th January until late Sunday afternoon 16 years, she left Smile Bank reviews today to help you through... Its happening again @ WanderingSal mobile ok but ca n't log in the Co-op Bank 's app and online are! Or cookies issue when I click log in n't warn your customers or fix it - it 's a... Sharing person inside like last time you changed the login procedure ie reduced.

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